This Skincare Product Safety & Ingredients Policy explains, in plain language, how MYFIOR ("MYFIOR," "we," "us," or "our") verifies the authenticity of the Korean beauty products we import and sell, discloses ingredient information, and supports the safe use, storage, and handling of every skincare, hair care, and body care item available at myfior.com (the "Site"). It works alongside our Disclaimer & Product Liability Policy, Shipping Policy, Return Policy, and Privacy Policy to give every visitor a complete, transparent picture of what we sell and how we stand behind it.

Because MYFIOR specializes in imported K-Beauty products, we've built this page specifically to answer the questions customers ask us most: is it authentic, what's in it, how should I store it, and how do I know it's fresh. If anything below is unclear, contact us at [email protected] before placing an order.

MYFIOR is a US-based online retailer offering curated Korean skincare, hair care, body care, and makeup products from brands including Anua, Beauty of Joseon, COSRX, Illiyoon, SKIN1004, Torriden, Jumiso, Mixsoon, Farm Stay, and dozens of other established K-Beauty and international brands. We are a retailer and authorized reseller of finished, pre-manufactured cosmetic products; we do not manufacture, reformulate, repackage, or relabel the items we sell, and every product reaches you in the same packaging and formulation in which it left the manufacturer.

Every product listed on the Site is classified and sold strictly as a cosmetic, as that term is defined by the U.S. Food, Drug, and Cosmetic Act (FD&C Act) — meaning it is intended to cleanse, beautify, moisturize, promote attractiveness, or alter the appearance of the skin or hair, without affecting the body's structure or function in the manner of a drug. Where a manufacturer's own regulatory status designates a specific item (such as certain sunscreens) as an OTC drug-cosmetic hybrid under FDA rules, we identify that on the relevant product page.

Authenticity is the foundation of the MYFIOR business model, and we treat it as a safety issue, not just a brand promise. Counterfeit or diverted cosmetics can contain undisclosed, unsafe, or mislabeled ingredients, so every product on our Site is sourced through channels designed to eliminate that risk:

• Direct-from-Korea sourcing: We import the substantial majority of our catalog directly from the originating Korean brand, its official export distributor, or another manufacturer-authorized wholesale partner — not from unverified secondary marketplaces.
• Authorized distributor vetting: Before we onboard any new brand or distributor relationship, we confirm the supplier's authorization to distribute the specific products and SKUs we intend to sell.
• Sealed, unopened, manufacturer packaging: Products ship to us in their original, factory-sealed manufacturer packaging and are inspected on arrival for tampering, damage, or inconsistency before being added to inventory.
• No grey-market or expired inventory: We do not knowingly purchase, list, or sell counterfeit, expired, water-damaged, heat-damaged, or "grey market" diverted goods of unknown origin.
• Ongoing supplier review: Supplier relationships are periodically reassessed, and any distributor unable to demonstrate authorized sourcing is removed from our supply chain.

MYFIOR does not manufacture products and therefore does not independently re-test finished formulations in-house. Instead, we rely on — and pass through to you — the testing, certification, and safety-substantiation work performed by the manufacturing brand, which is the party responsible under both Korean and U.S. law for product safety substantiation:

• Korean regulatory compliance: Cosmetics manufactured in South Korea are produced under the Korean Ministry of Food and Drug Safety (MFDS) cosmetics framework, which requires Good Manufacturing Practice (GMP) production standards and ingredient safety review before a product may be sold domestically or exported.
• Brand-disclosed testing claims: Where a manufacturer states that a product is dermatologist-tested, ophthalmologist-tested, non-comedogenic, or clinically tested, we display that claim on the product page exactly as substantiated and labeled by the brand, and we do not add or embellish testing claims beyond what the manufacturer discloses.
• Facility-level manufacturing standards: Many of the brands we carry manufacture in ISO 22716 (Cosmetics GMP) certified facilities; where a brand publishes this information, we make it available to customers on request.
• No independent safety claims by MYFIOR: MYFIOR does not perform, commission, or claim to perform its own clinical, dermatological, or laboratory testing of any product. All testing-related claims on our Site originate from and remain the responsibility of the manufacturing brand.

Every product page on myfior.com lists the manufacturer-provided full ingredient list, presented using International Nomenclature of Cosmetic Ingredients (INCI) naming, along with country of origin where supplied by the brand. This information is transcribed directly from the manufacturer's packaging and official product data — we do not summarize, omit, or reorder ingredient lists in a way that would obscure their actual content.

Because formulations are occasionally updated by manufacturers between production runs, the physical packaging you receive is the controlling source of truth for a product's ingredients. We recommend checking the ingredient list printed on your physical product against your personal allergen list before first use, particularly if you are pregnant, nursing, or managing a diagnosed skin condition or known allergy. If a product arrives with an ingredient list that differs materially from what is shown on our Site, please contact us at [email protected] so we can investigate and correct the listing.

Where a product page displays a "hypoallergenic," "fragrance-free," "sensitive-skin," or similar claim, that language is sourced directly from the manufacturer's own labeling or brand-published product data — it is not a claim MYFIOR independently formulates or verifies through its own testing. The term "hypoallergenic" has no single standardized legal definition or mandatory FDA testing protocol in the United States; it generally indicates that a manufacturer has selected ingredients or formulated the product with the intent of reducing allergen exposure, not that the product is allergen-free for every user.

If you have a known allergy or diagnosed sensitivity, always cross-check the printed ingredient list against your allergen list rather than relying on a marketing claim alone, and perform a patch test as described in Section 08 before full use.

MYFIOR ships exclusively within the United States and markets its full catalog in a manner consistent with:

• The Food, Drug, and Cosmetic Act (FD&C Act), which governs how cosmetics may be labeled, described, and sold in the United States.
• The Modernization of Cosmetics Regulation Act of 2022 (MoCRA), which introduced facility registration, product listing, ingredient and fragrance-allergen disclosure, adverse-event record-keeping, and safety-substantiation requirements applicable to cosmetic manufacturers and "responsible persons."
• The Fair Packaging and Labeling Act (FPLA), governing accurate net-content, identity, and ingredient labeling on consumer commodities.
• Federal Trade Commission (FTC) guidance on truthful advertising, substantiated claims, and disclosure requirements for customer testimonials and reviews.

We do not list, describe, or advertise any product using disease claims or structure/function claims that would cause it to be regulated as an unapproved new drug rather than a cosmetic. Where a manufacturer's own packaging includes language beyond cosmetic use, our product listings are edited to remove or qualify that language before publication. If you believe any listing on our Site overstates what a cosmetic product may legally do, please report it to [email protected] for prompt review.

Skincare products contain active botanical, chemical, and fragrance ingredients that can trigger sensitivity, irritation, or allergic reaction in some individuals, even when a product is correctly manufactured, authentic, and used as directed. We strongly recommend that every customer perform a 24–48 hour patch test on a small, discreet area of skin (such as the inner forearm) before applying any new product — especially active treatments such as retinoids, acids, or vitamin C serums — to the face.

Discontinue use immediately and rinse thoroughly with water if you experience redness, itching, burning, swelling, hives, or any other sign of irritation. If a reaction is severe, spreading, or persistent, seek medical attention promptly. MYFIOR cannot predict or guarantee how any individual's skin will respond to a given product, and is not liable for allergic or sensitivity reactions that occur despite a product being authentic, correctly labeled, undamaged, and used as intended.

Correct storage protects both product performance and your safety. To help every formula stay stable and effective:

• Store products at room temperature, away from direct sunlight, radiators, and other heat sources — many active ingredients (vitamin C, retinoids, certain acids) degrade faster with heat and light exposure.
• Keep containers, pumps, and caps tightly closed between uses to limit air and moisture exposure, which can destabilize actives and encourage bacterial growth.
• Avoid storing skincare in a bathroom subject to frequent heat and humidity swings if the product packaging does not specifically indicate resistance to that environment; a bedroom drawer or vanity away from direct light is generally preferable.
• Keep all products out of reach of children and pets, and avoid contact with eyes, mucous membranes, or broken/irritated skin unless a product is specifically labeled for that use.
• Wash hands or use a clean applicator before dipping into jar-packaged products to avoid introducing contaminants.
• Discard, rather than resell, gift, or continue using, any product that shows signs of separation, discoloration, an off odor, or packaging damage.

Most cosmetic packaging carries two related but distinct pieces of dating information, and we encourage every customer to understand both:

Both dates are set exclusively by the manufacturer based on formulation stability testing; MYFIOR does not alter, remove, extend, or estimate expiration information. Discontinue use of any product once it has passed its PAO or expiration date, or if its color, texture, or smell has noticeably changed, even before that date.

Nearly every product we sell arrives with a manufacturer-printed batch code (also called a lot number), typically found on the bottom or side of the primary packaging or crimped onto a tube seam. This code identifies the specific production run a unit came from and is the manufacturer's tool for quality control, traceability, and recall management.

MYFIOR does not remove, alter, or obscure manufacturer batch codes on any product we sell. Keeping your batch code visible and legible after purchase is useful because it allows both MYFIOR and the manufacturing brand to trace a specific unit back to its production date and facility if a quality concern or manufacturer recall arises. If you contact us about a product safety concern, having your batch code on hand will help us investigate faster.

We want every customer to be able to independently confirm that what they received is genuine. Here's how:

If you ever have a genuine concern that a product you received is not authentic, contact us immediately with your order number, product name, and photos of the packaging and batch code. We investigate every report and will replace or refund a unit that we cannot confirm as authentic.

Our products are formulated and marketed for general adult and adolescent cosmetic use, and purchases through the Site should be made by individuals who are 18 years of age or older, or by a parent or guardian purchasing on behalf of a minor. Certain categories carry additional considerations:

• Pregnancy & nursing: Some active ingredients commonly found in K-Beauty treatment products (certain retinoids/retinol, high-percentage exfoliating acids such as AHA/BHA, and specific essential oils) are commonly advised against during pregnancy or while breastfeeding. If you are pregnant or nursing, review the full ingredient list of any active treatment product with your physician before use.
• Sun-exposure products: Sunscreens and SPF-containing products should be applied generously and reapplied as directed on the label, and are not a substitute for shade, protective clothing, and other sun-safety measures.
• Active treatment products: Exfoliating acids, retinol-based treatments, and vitamin C serums can increase skin sensitivity to sunlight; daytime sun protection is recommended whenever these are used, and we recommend introducing only one new active ingredient at a time.
• Diagnosed skin conditions: If you have eczema, rosacea, psoriasis, active acne under treatment, or are recovering from a cosmetic or dermatological procedure, consult a board-certified dermatologist before introducing new products.

Skin type, genetics, climate, lifestyle, product combination, and consistency of use all affect how a skincare product performs. Any "before and after" imagery, customer testimonial, star rating, or performance description shown on our Site or the manufacturer's marketing reflects individual experience and is not a guarantee that you will achieve the same or similar results. MYFIOR does not promise specific cosmetic outcomes, timelines, or permanence of results for any product, and no product description, blog article, or review on this Site is intended to diagnose, treat, cure, or prevent any disease or medical condition.

MYFIOR ships exclusively within the United States. Because consumer protection and product safety standards vary by state, the notices below apply to residents of the states listed, in addition to — not instead of — this policy in its entirety.

Manufacturer safety data sheets, formal recall notices, and adverse-event reporting obligations remain the responsibility of the original brand under both Korean MFDS regulation and, for products sold in the U.S., MoCRA. Where we are notified by a brand of a recall or safety alert affecting a product we have sold, MYFIOR will:

• Remove the affected product from active sale on the Site promptly.
• Notify affected customers we can identify from our order records, using the email address associated with the relevant order.
• Provide clear instructions for return, refund, or safe disposal of the affected product as directed by the manufacturer.

You can also check for open FDA cosmetic recalls at any time via the FDA's public recall database at fda.gov/cosmetics.

If you experience an adverse reaction, notice a quality issue, or have any doubt about the authenticity of a product purchased from myfior.com, please contact us at [email protected] or +1 650-284-1881 as soon as possible. To help us investigate quickly, please include:

• Your order number and the product name.
• The batch/lot code printed on the packaging, if visible.
• A description of what happened and, for skin reactions, photos if you're comfortable sharing them.
• Whether you are still in possession of the product and its original packaging.

Significant adverse events may also be reportable directly to the FDA's MedWatch / cosmetics adverse event system, and we're happy to help you find the right reporting channel if needed. For a serious or worsening reaction, please seek medical attention rather than waiting on a response from us.

We may revise this Skincare Product Safety & Ingredients Policy from time to time to reflect changes in our product catalog, supplier relationships, applicable law, or business practices. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site or purchase of products after a revision takes effect constitutes acceptance of the updated policy. We encourage you to review this page periodically.